Order
Open a file. An expert takes it from there.
The file takes a few minutes to fill in, here or in the Dorynn app. The session is then scheduled with you, based on your availability.
(a) — The schedule
From request to report, in 48 hours.
- D
You open the file
Category, model, serial number, quick photos. Five minutes is enough.
- D
Dorynn qualifies the request
An expert from the category is assigned and confirms the slot.
- D+1
Video session
25 to 75 minutes depending on the format, from your phone, wherever the item is located.
- D+1
Sealed report
The timestamped report is delivered the same day, ready to share.
New file
Open a file
(b) — Preparation
To prepare before the session.
- The item, accessible and in full light.
- Its serial number and any accessories.
- A decent connection and a charged phone.
- A power outlet if the item needs to be switched on.